Isu-isu Keselamatan dan ‘Privacy’ dalam Penggunaan E-mail di Premis Kerja

Oleh: Sonny Zulhuda

Saat ini e-mail telah menjadi media komunikasi yang makin popular baik untuk konteks komunikasi personal maupun untuk komunikasi rasmi dan urusan berbisnis. Hal ini disebabkan oleh semakin pesatnya kemajuan teknologi komunikasi dan maklumat menerusi Internet yang telahpun dipakai oleh hampir semua bidang industri dan sektor kerajaan di Malaysia. Hal ini pula merupakan konsekuensi dari perkembangan aplikasi e-government bagi bidang awam dan kerajaan, serta e-commerce bagi sektor industri dan swasta.

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Managing Online Risks through Contractual Instruments

By: Sonny Zulhuda

By transforming to the workplace environment that uses the Internet and other devices of information and communications technology (ICT) as the enabler in running their businesses, organizations are exposed to potential risks out of the abuse and misuse of the said technology by internal employees and any strangers outside the company alike. Such misuse can take the form of security breaches, theft of company’s informational assets, lost productivity, wasted computer resources, electronic viral infections, business interruption and public embarrassment should a workplace lawsuit be filed.

While lots are done for preventing external hackers from jeopardizing internal network and information system, risks from internal sources are often overlooked by most companies. In fact, the threats exposed by these ‘internal saboteurs’ may be as great as the external intruders, and therefore may be as harmful as the external sources of threats.

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Electronic Privacy at Workplace

By: Sonny Zulhuda

Introduction

The massive use of internet and other appliances of information and communications technologies (ICT) at the workplace has intensified productivity through intensive communications between employers and employees as well as between a company and external parties including customers, clients, regulators, etc. Most workplace has now installed Internet and email system by which the employees and employers build their networks and communications both internally and externally. Electronic mail, or e-mail, is a boon to office communications. All employees can be notified instantaneously of important office matters. Phone messages can be logged on the computer and sent via e-mail. A message for someone in a meeting can be e-mailed.

However, what most employees fail to realize with respect to e-mail is that:

  • They are probably not the only person who has access to their e-mail, despite the password protection;
  • Electronic mail, even if deleted from their personal databases, can be saved in numerous forms by the computer’s own internal backup systems, or by the person to whom the e-mail is being sent.

There is arising concern on employees’ email surveillance that has been widely practiced by employers. This practice, while seen important for maintaining ‘due diligence’ of a company, gives rise to questions of intrusion to privacy.

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