E-Commerce and Consumer Protection in Malaysia

By: Sonny Zulhuda *

The internet hits us like the storm and its implosion is truly phenomenal. It’s a forum to retrieve, communicate and disseminate information. Last but not least, it’s the best place to advertise goods without being restrained by conventional/traditional modes of transaction and costly advertisements.

What is Electronic Commerce?

Electronic commerce (e-commerce) means all forms of commercial activities that are carried out through electronic networks including the promotion, marketing, supply, order or delivery of goods or services. Internet is the most common medium used for e-commerce worldwide.

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