Consumers to take control of their Personal Data

My Intro: The following passages were published by the Star in their Sunday Edition (6th January 2013) at pp 23-24. The article is about what Malaysian consumers should know and do in relation to their personal data. It is based on another interview the journalist had with me. For the benefit of the readers, I reproduce some parts of the article in this page. Should you want to read it in full, check the newspaper’s page HERE.

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“Consumers, take control of your personal data”

The Personal Data Protection Act 2010 has come into force, but the public will have to do their part to make it effective.

Credit: The Star Online

Credit: The Star Online

EAGER to win the grand prize, Maria (not her real name) did not hesitate to “drop” her name card at the door for a lucky draw at a company dinner. Weeks later, she found herself inundated with phone calls and text messages offering different services and products.

It is an accepted practice in Malaysia to leave our call cards or personal information at the registration counter of public events. But have you ever wondered what your personal data will be used for later? Or how it will be stored?

This has become so common here that no one thinks twice about the risks and implications, says personal data protection law expert Dr Sonny Zulhuda.

Under the newly enforced Personal Data Protection Act 2010 (PDPA), however, this practice will have to be reviewed, particularly for business entities that use these occasions as an opportunity to build their network of potential customers.

Continue reading

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PDP Act Compliance Program – Where to Start?

By: Sonny Zulhuda

success manThis New Year was marked by concerns about complying with the Personal Data Protection (PDP) Act 2010 for Malaysian data users: Bankers, Telco’s, Insurers, Hospitals, Marketers, Airliners, Property Sellers, and many more.

For data users, this is what you may consider:

1. Get to know about the law and its implication to you;

2. Make self-assessment on your current business processes to what extent it complies (or not) with the law;

3. Plan a massive personal-data compliance programme.

For the first one, the shortcut is to attend forum, workshops or training on Personal Data Protection law. There are now few such training in the market. Identify them and get involved. There are few types of training you can consider, according to your needs:

Continue reading

What You Need to Know about the PDPA

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My Intro: The following article, appeared in The Star newspaper, is about public awareness on the Personal Data Protection Act (PDPA) 2010 (Act 709). The journalist had compiled the report out of few resources, including the PDP Department and myself (through series of interaction). It is indicated at the bottom of the article itself. I reproduce the article in this page for the benefit of more readers.

Cheers! Sonny Zulhuda

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“What You Need to Know about the PDPA”

(Reproduced from The Star Online, published on Sunday, 30/12/2012)

PDPA 2010A freelance journalist from Penang was already coping with the pain from a hemorrhoids surgery when she had to endure another hurtful experience – she discovered that her surgeon had taken photographs of her private parts without her consent when she was under.

When she confronted him, she was told that it was “normal procedure” and a common practice for “medical purposes”. Outraged that her privacy had been violated, she sued the doctor.

This is one of the many cases of personal data breaches and privacy violations in the country. Hence, the enforcement of the Personal Data Protection Act (PDPA) this New Year is much lauded. In fact, it is long awaited – for some, over a decade long.

However, while pictures of one’s private parts may constitute as personal data, the aggrieved patient would not be able to take action under the Act – our PDPA only regulates commercial transactions. (The freelance journalist, however, won RM25,000 in damages in her civil court case.)

Here are some of the facts you need to know about the PDPA: Continue reading

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