Speaking at the Global Information Governance Summit (GIGS 2013)

By: Sonny Zulhuda

ImageThis is just to share of my upcoming presentation at the Global Information Governance Summit (GIGS 2013) that is held in Kuala Lumpur, 28th-29th of May 2013.

I will be speaking in the session 3 of day 2, entitled “Selected Issues in Information Security Law and Data Protection”. I will be speaking more specifically about the threat of identity theft; spam; data surveillance and cyber-terrorism!

The event is jointly organised by the QC Consulting and Universiti Teknologi Malaysia (UTM) Space. Here is the snapshot of the agenda at the second day.

 

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The list of the speakers are amazing. I hope I can deliver something new to the audience. Let me know if you’re there too. That is for now, will share more when things are done!:)

From the 2nd Annual Summit on Personal Data Protection (KL, 12-13 Dec 2012)

By: Sonny Zulhuda

Brochure2 PDP Forum Dec 2012This 2nd Annual Personal Data Protection Summit was held in Royale Chulan of Kuala Lumpur. As admitted by the organiser (the World Asian Summit), this year edition showed much bigger interest. This impressive crowd attendance can only mean one thing: the undeniable importance of the PDP Act 2010.

The Deputy Minister Dato’ Joseph Salang had re-emphasised the Government’s seriousness about implementing the long-awaited legislation, which was already passed since June 2010. In his key-note speech, he again revealed that the Act will be enforced on the 1st January 2013 – echoing similar statement by the Minister of Information, Communications and Culture recently (Read reports on Dato’ Joseph’s announcement here, here and here).

I was invited to speak in the 2-day conference, on “Reality check on the right to privacy in Malaysia — and how is it affected by the mobile technologies and social media.” Continue reading

Incidents on personal data abuse affecting banks

by: Sonny Zulhuda

In my last post I made note about why banks should or must care to protect the personal data with them. In this post I just want to put that note in real perspective, learning from real cases and incidents involving major banks in the world.

First, it was reported that Citigroup breach exposed data on 210,000 customers (here for the full report)

Citigroup admitted Wednesday (June 8th, 2011) that an attack on its website allo

wed hackers to view customers’ names, account numbers and contact information such as email addresses for about 210,000 of its cardholders in North America. Although hackers may have not gained complete information on cardholders, the contact information is enough for scammers to try and elicit more information through targeted attacks. The email addresses, for example, could be used to send “phishing” messages asking for other sensitive information which could potentially give identity thieves enough to start committing fraud.

Second,  you’ll see how Data breaches lead to massive fines for three HSBC firms (here for the report)

Three HSBC firms have been fined more than £3 million by the Financial Services Authority (FSA) for failing to secure customer data. The FSA claimed the three firms sent large amounts of unencrypted data – often on discs sent via the post – and staff were untrained on the issue of identity theft. The FSA said that, in April 2007, HSBC Acutaries lost a floppy disk in the post that contained 1,917 pension numbers and addresses. And, in February 2008, HSBC Life lost an unencrypted disk holding data on 180,000 policy holders – also in the post.

Continue reading

The Problems of Identity Theft in Malaysia in the Light of the Personal Data Protection (PDP) Act 2010: A Hope Rejuvenated?

By: Sonny Zulhuda

Nope, this is not (yet) a ready paper. It’s an ongoing research that I am now conducting, funded by an internal research grant. It takes as the background the revolutionary growth of the information and communications technology and its use in the storing, processing and disseminating personal information.

We all know that such phenomenon (ICT+data processing) has unveiled one huge challenge in the form of identity theft. Described as unlawful acquisitions of personal data that belongs to others, identity theft incidents are reported in Malaysian media on regular basis. The lost, stolen or compromised personal data has not become an incident of its own. Rather, it provides “ammunitions” for further action such as credit cards forgery or impersonated bank accounts that are used as a platform for further crimes.

Recently local newspapers had flooded us with news on these, such as these:

“RM4mil (Rp11.2bil) stolen within first three months”

Malaysians have lost RM4mil through phishing (identity fraud) within the first three months of the year alone. There were 457 cases recorded in the first quarter of the year, exceeding the 353 reported for the whole of last year where the victims lost a total of RM1.2mil. In 2009, only 75 cases were reported with total losses of around RM215,000. Federal Commercial Crime Investigations Department director Commissioner Datuk Syed Ismail Syed Azizan said the number of cases reported this year had reached a record high with authorities and the banking industry being almost powerless to curb it. (Click here for the report)

Continue reading

“Social Engineering” a.k.a. Phishing

By: Sonny Zulhuda

Yay! I opened my Inbox this morning and I just won another LOTTERY I never participated in! Feeling lucky don’t you? This is what I just received:

 

 

 

PRIZE AWARD NOTIFICATION!!!

We are pleased to inform you of your Email Success in our Computer Balloting made today for winners from the AUSTRALIAN LOTTERY EMAIL AWARD, as part of our Promotional Draws held this month.

This is a Scientific Computer Game in which your Email Address was used. It is a Promotional Program by AUSTRALIAN LOTTERY EMAIL AWARD.It is a Promotional Program that chooses emails world wide to encourage Internet users; therefore you do not require buying Ticket to enter for it. This is an Email Internet Program were winners are randomly selected from all over the world through Computer Draw System and extracted from over 800,000 Email Addresses from Unions, Association and Corporate Bodies listed online.

Below are your Winning Details:
Reference No: 575061725
Batch No: 056490902/188
Ticket No: 07-42-97-66-11-00
Winning Number No: ILP/HW46704/08

Wow. You don’t think I would rush checking for the accuracy or genuineness of this award right? Of course not, because for one simple reason, this kind of message could not deserve even a curiosity let alone excitement. This is obviously a phishing message which is a gateway to identity theft.

Continue reading

ID Theft and Consumer Protection — From the GCC Review Workshop

By: Sonny Zulhuda

Initiated by the Communications and Multimedia Consumer forum of Malaysia (CfM), this national workshop took place on Thursday, 6th May 2010 at the MCMC Headquarter, Cyberjaya, Selangor, Malaysia. Participants came from various quarters such as universities, industries as well as government agencies. The main agenda was to review the provisions of General Consumer Code and to come up with recommendations to improve them.

Before the participantsgo to smaller group discussions, the floor heard presentation from some representatives of the Consumer Forum as well as the Government. Among others, En. Maz Malek (from the Ministry of Information, Communications and Culture) strongly emphasised that consumers interest is government interest, and is a national interest. In order to reflect this seriousness, the Government urges that consumer complaints would have to be entertained and settled in 72 hours (3 days). He also stressed about the newly-passed Personal Data Protection Act that would reform the legal landscape of consumer protection in Malaysia.

Mr. Abdul Rosyid from the Ministry of Domestic Trade, Cooperatives and Consumerism Affairs informed the workshop participants that Direct Selling Act and Consumer Protection Act have been emended to include electronically-effected transactions under their protection. Nevertheless, there are still lots of pressing issues going on in the public that are not entirely settled. He mentioned among others the issue of misuse of personal data and incidents of unknown parties sending sms-es asking people to provide their personal data under the pretext of awarding presents or bonuses, etc. This is simply phishing/smishing issues in which personal data and identities are stolen.

This unwanted disclosure, namely information theft or data theft, is on rise due to at least two motives; Continue reading

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