PDP Act Compliance Program – Where to Start?

By: Sonny Zulhuda

success manThis New Year was marked by concerns about complying with the Personal Data Protection (PDP) Act 2010 for Malaysian data users: Bankers, Telco’s, Insurers, Hospitals, Marketers, Airliners, Property Sellers, and many more.

For data users, this is what you may consider:

1. Get to know about the law and its implication to you;

2. Make self-assessment on your current business processes to what extent it complies (or not) with the law;

3. Plan a massive personal-data compliance programme.

For the first one, the shortcut is to attend forum, workshops or training on Personal Data Protection law. There are now few such training in the market. Identify them and get involved. There are few types of training you can consider, according to your needs:

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Personal Data Protection Act 2010 will be Enforced from 01.01.2013 — Or so it was said…

By Sonny Zulhuda

That is it. No more waiting or being complacent.

The Minister of Information, Communications and Culture  of Malaysia, Datuk Seri Rais Yatim was reported today (23 Oct 2012) as saying that the crucial Act will be enforced beginning of the year 2013 — that is less than two months from now. The report from The Sun Daily can be viewed here.

Credit: The Sun Daily (c) 2012

Credit: The Sun Daily (c) 2012

And when it is implemented, as prescribed by the Act itself, data users will have three months to prepare to comply with the rules and regulations on personal data that they collect, process or otherwise store. In total, companies as well as individual data users will only have five months to prepare themselves before the Data Protection Commissioner can knock their doors if he wishes to inspect their personal data system and the level of compliance.

Also, it would mean that the consumers, termed as data subjects, would be able to come and check the accuracy of their personal data collected and processed at their bankers, telecommunications providers, or any other services providers that they had contract with.

Who will be implicated? Continue reading

When you “fly”, does your data fly along or fly away?

By: Sonny Zulhuda

Now everyone can “fly”! Yes we know that. But when you fly, will your personal information fly away in the sky? That, not everyone knows.  This is the simple question that makes the backdrop of my recent paper, to be presented in Singapore’s International Conference of Social Science and Humanities (ICSSH2011) at the end of this month.

The paper is entitled: “Personal Data “Up in the Air” – A Tale of Two Malaysian Airlines in Dealing with Consumers Online Privacy.” It is a joint effort with one of my former students Ms. Maryam Delpisheh.

We know that uncertainties and concerns surrounding the privacy of personal information in Malaysia in the wake of many data abuse incidents had led to the passing of Personal Data Protection Act (PDPA) 2010. In a market where personal data has long been widely traded and unjustifiably exploited, the coming of this law could resemble the arrival of a long-awaited messiah expected to correct the evils and rectify people’s problem in a very immediate manner.

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